Privacy Policy

Kesla Auto Pvt. Ltd. (“Kesla Auto”, “we”, “us”, or “our”) operates this website to provide information about, and facilitate inquiries for, HENREY brand electric vehicles and the Chufeng M31 electric pickup in Nepal. This Privacy Policy explains what information we collect through the website, how we use it, and the choices you have.

1. Information We Collect

We collect information you voluntarily submit through our website forms, including:

• Test Drive Requests — name, phone number, email, preferred vehicle model, dealer, and preferred date.
• Booking Requests — name, phone number, email, vehicle model and color, dealer, preferred date, and any notes you provide.
• Contact Messages — name, phone number, email, subject, and message content.
• Vehicle Exchange Requests — your phone number and email, details of the vehicle you wish to trade in (make, model, year, mileage), and the EV model you’re interested in.
• Newsletter Signup — your email address, if you choose to subscribe.

We do not knowingly collect payment card details, government ID numbers, or other sensitive personal data through this website.

2. How We Use Your Information

• To respond to test drive, booking, exchange, and contact inquiries.
• To coordinate with our dealer network on your behalf.
• To send you requested updates, offers, or newsletters (only if you subscribed).
• To improve our website, vehicle lineup information, and customer service.
• To comply with applicable Nepali law and respond to lawful requests from authorities.

3. Third-Party Services

Our website relies on a small number of third-party services to operate:

• Supabase — stores form submissions (test drives, bookings, contact messages, exchange requests) in a secured database.
• Email Delivery (Zoho Mail) — sends confirmation and notification emails when you submit a form.
• Google Maps — powers the dealer locator and charging network maps. Google may process your interactions with the embedded map per its own privacy policy.

We do not sell your personal information to third parties.

4. Cookies

We use minimal cookies and browser storage required for basic website functionality (such as remembering your display preferences). We do not use cookies for third-party advertising or cross-site tracking.

5. Data Retention & Security

We retain inquiry and booking data for as long as necessary to fulfill your request and to comply with our business record-keeping obligations. We use reasonable administrative and technical safeguards to protect your information, though no method of transmission or storage is completely secure.

6. Your Rights

You may request access to, correction of, or deletion of the personal information you’ve submitted to us by contacting us using the details below. We will respond within a reasonable timeframe.

7. Children’s Privacy

Our website and services are intended for adults inquiring about or purchasing vehicles. We do not knowingly collect information from children under 18.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect once posted on this page, with the “Last updated” date revised accordingly.

9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

Kesla Auto Pvt. Ltd.
Gathhaghar, Bhaktapur, Nepal
Phone: 9851420820
Email: info@keslaautonepal.com